Family Housing Association (Birkenhead & Wirral) Ltd, Marcus House, Marcus Street, Birkenhead, Telephone: 0151 647 5000
Complaints
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Find out how to make a complaint
This page provides a summary of our complaints process and useful contacts |
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Our Complaints Policy View our Complaints Policy which explains how complaints are handled by Staff
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Complaints Handling Code Self-Assessment Find out how we comply with the Housing Ombudsman's Complaint Handling Code
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Annual Complaint Performance & Service Improvement Report This report contains a review of our complaints over the last 12 months
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If you would like any more information please contact the office on 0151 647 5000
