Family Housing Association (Birkenhead & Wirral) Ltd, Marcus House, Marcus Street, Birkenhead, Telephone: 0151 647 5000
Planned Maintenance Survey
We are carrying out this survey to understand how satisfied our tenants were with the work carried out during the Planned Maintenance Programme during late 2023 / early 2024.
Every Family Housing Association tenant returning their completed questionnaire will be entered into a prize draw for store vouchers. All those completing a questionnaire will be entered into a prize draw for £25 of store vouchers.
Please remember to complete the survey in relation to the contractor and work indicated in the e-mail / text message.
If you would prefer to complete the survey over the phone or face to face, please contact us on 0151 647 5000 and we will make arrangements to do this.
PLEASE CLICK HERE TO COMPLETE THE SURVEY
Survey Terms and Conditions
Terms and conditions for the prize draw apply. The prize draw is only open to Family Housing Association residents in the UK aged 18 years or over. To be entered into the prize draw, participants must have taken part in the Planned Maintenance Survey. Every household that takes part in the survey will be entered into the prize draw. The prize draws are carried out following conclusion of the Survey. The last date for entry into the draw will be 1st September 2024. The prize draw will take place within 28 days of the end of the survey and winners will be notified by either telephone or email within 14 days.
Entrants are deemed to have accepted the terms and conditions. The names of those tenants that win the prize draw will be available on request. A voucher will be sent out to the winning residents either by email or in the post. The draw will be performed by a random computer process and the results are final. Family Housing Association reserves the right to hold, void, suspend, cancel, or amend the prize draw where it becomes necessary to do so. If any of the selected winners are in breach of the terms and conditions, the winner will forfeit the prize and another winner will be selected at random. Family Housing Association accepts no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason.
Family Housing Association accepts no responsibility for any costs associated with the prize and not specifically included in the prize. The prizes are non-exchangeable, non-transferable, and are not redeemable for cash or other prizes. Family Housing Association employees and family members, or anyone else connected with the prize draw may not enter. The decision of Family Housing Association in all matters under its control is final and binding and no correspondence will be entered into.
